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Ford Hybrid & Electric Vehicle FAQ’s

Which Ford models are hybrids?

A Ford hybrid serves as an ideal middle ground between a conventional gasoline engine and a battery-powered electric vehicle (EV). Whether you’re in the market for a pickup, consider purchasing or leasing the latest F-150 Hybrid truck. These trucks provide a convenient solution for bypassing frequent fuel stops during your journeys. If you prefer a roomy SUV, explore the new Explorer Hybrid, offering ample space for your entire family. Additionally, you can assess the Ford Escape Hybrid and Escape Plug-In Hybrid models to determine which one aligns best with your preferences.

What are the Ford EV’s models?

Exploring the latest Ford electric vehicle (EV) offerings reveals three distinct choices: the innovative Ford F-150 Lightning truck, the stylish Mustang Mach-E SUV, and the efficient E-Transit van. The F-150 Lightning proves to be a valuable asset on any jobsite, enabling you to tackle challenging projects with a reduced carbon footprint. For those drawn to the iconic style and power of a Ford Mustang, the Mustang Mach-E comes with numerous appealing features. Meanwhile, the all-electric E-Transit van caters to business owners seeking to elevate their fleet with a sustainable and efficient option.

Do EV cars cost more to maintain?

Absolutely not. In reality, maintaining electric vehicles is more economical in the long term compared to gas-powered vehicles. The absence of an engine and the streamlined design with fewer components result in fewer potential points of failure or wear over time. Additionally, the reduced number of parts translates to lower maintenance costs, as there are fewer components requiring replacement, and fewer fluids that need regular replenishment.

Can I buy a Mustang Mach-E at any Ford Dealer?

You can only purchase a Mustang Mach-E from a Ford EV-certified dealer.

What are the different Ford EV ranges?

Ford offers three all-electric models, each providing various range options depending on whether you opt for the standard or extended-range battery. These models include:

  • Ford Mustang Mach-E
    • Standard Range Battery: EPA-estimated range of up to 402 km.
    • Available Extended Range Battery: EPA-estimated range of up to 502 km
  • Ford F-150 Lightning
    • Standard Range Battery: EPA-estimated range of up to 386 km
    • Available Extended Range Battery: EPA-estimated range of up to 515 km
  • Ford E-Transit
    • Standard Range Battery: EPA-estimated range of up to 203 km
What’s the difference between hybrids and EV’s?

In essence, an electric vehicle (EV) is a vehicle exclusively propelled by an electric motor, devoid of any internal combustion engine. Conversely, a hybrid vehicle integrates both an electric motor and a gasoline engine, seamlessly transitioning between the two during operation. Opting for a plug-in hybrid presents a compromise between these two, enabling you to charge the battery by plugging in and operate in electric mode before the vehicle seamlessly shifts to gasoline power.

Do I have to buy my Mustang Mach-E at a Ford Dealer?

Yes, your Ford Dealer who is certified to sell all-electric vehicles is best equipped to help you with your sales and service needs. You can select the “Interested In Ordering Yours” button on to start the ordering process. You will then be sent to the Mach-E Build & Price page where you can configure your vehicle. Lastly, you can select “Request Dealer Quote” to have your Build & Price configuration summary page sent to a Ford EV-certified dealer. Or, you can go in person to a Ford EV-certified dealer to reserve your Mustang Mach-E.

What is the warranty on the Mustang Mach-E?

Our battery vehicle warranty will give you peace of mind:

  • Basic: 3 years / 60,000 km
  • Powertrain: 5 years / 100,000 km (non-high-voltage components)
  • Safety Restraint System: 5 years / 100,000 km
  • Corrosion (Perforation only): 5 years / unlimited km
  • Roadside Assistance Program: 5 years / 100,000 km
  • Electric Unique Components: Your battery is covered for 8 years or 160,000 km, whichever comes first, retaining a minimum of 70% of its original capacity over that period.
What can I do to maximize my EV’s battery life day-to-day?

EV batteries will last longer if you avoid charging them to 100% and depleting them to 0%. To extend your EV’s battery life, remember the 80/20 Rule: do not charge above 80% and do not allow it to run below 20%.

Why did Ford collaborate with Qmerit on home charging installation, Ford’s Intelligent Backup Power, and solar/battery storage?

Ford teamed up with Qmerit to facilitate easy installation of the Ford Charge Station Pro (80 Amp) and Ford Intelligent Backup Power (planned 2024 availability).

Aftermarket options continue to expand, by way of local electrical firms and online. These avenues typically offer Level 2 (30-80 Amp) solutions, most often applied in residential and light commercial scenarios. Level 2 chargers are hooked up via NEMA, which is similar to stove or dryer outlets. For heavier/commercial applications, Level 3 (80-350 Amp) chargers are available, which will provide an 80% charge to most EV’s in less than 45 minutes.

When will Ford EV models be able to charge using the Tesla charging network?

Starting in spring of 2024, all Ford EV’s will be able to use Tesla’s superchargers.

Currently there are 10,000 chargers available to Ford users via the Blue Oval Network, and with this agreement it will more than double access to 22,000 chargers.

For 2025, Ford will transition to installing Tesla-style ports, eliminating the need for adapter, which will be required in the meantime. Ford EV’s that are equipped with the current CCS connectors will receive a Tesla NAS adapter for future network charging.

How do I charge my Ford EV?

Every Ford electric vehicle (EV) includes home charging solutions, and they are also compatible with various electric charging stations nationwide. The Mustang Mach-E comes equipped with the Ford Mobile Power Cord for convenient at-home charging, and for faster charging, the optional Ford Connected Charge Station is available.

Similarly, the F-150 Lightning is standardly equipped with the Ford Mobile Power Cord for at-home charging. For extended-range battery F-150 Lightning models, the standard Ford Charge Station Pro is included, and it is also available as an option for other F-150 Lightning models.

How much does an EV battery weigh?

The extended-range battery currently available in Ford EV’s weighs approximately 1,800 lbs.

Where can I charge my car?

Most charging is done at home. You will be able to finance the Ford Connected Charge Station at time of vehicle purchase. Ford will also be giving owners access to the largest charging network in North America with over 40,000 plugs, all accessible with the FordPass™ App. These will include Level 2 and DC fast-charge stations. Click here to learn more about charging.

What is pre-conditioning and how is it important?

Lithium-ion batteries are powered by electro-chemical reactions that are slowed down by cold weather. During wintertime, the battery provides less energy (and will subsequently lose its charge more quickly). Pre-conditioning warms the battery to optimum temperature using power from the mains, which will help preserve the battery cells. You can pre-condition your EV through the FordPass® app and your vehicle’s SYNC® system.

What is the average lifespan of an EV battery?

Under standard usage conditions, an EV battery is expected to last between 10-20 years, with certain factors affecting degradation over time.

What is Ford Intelligent Backup Power?

With Ford Intelligent Backup Power, enabled by the available Ford Charge Station Pro and Home Integration System (planned 2024 availability), your F-150 Lightning can automatically kick-in to power your house if your power goes out. Once power is restored, the truck automatically reverts to charging its battery. Based on an average 30 kWh of use per day, a fully charged F-150 Lightning – with an extended-range battery – provides full-home power for up to three days, or as long as ten days if power is rationed (*with results varying based on energy usage).

In the future, Ford will introduce Intelligent Power, which can use the truck to power homes during high-cost, peak-energy hours, while taking advantage of low-cost overnight rates to charge the vehicle in time for your morning drive. This can help save money on electricity that powers your vehicle and home, while taking pressure off the grid in peak usage times.

What type of battery does the Mustang Mach-E have?

The Mustang Mach-E comes equipped with 68 kWh or 88 kWh of usable battery that has state-of-the-art lithium-ion battery cells with nickel manganese cobalt (NMC) cathode, typical for automotive batteries. The pack is located underneath the vehicle. The high-voltage battery system uses an advanced active liquid heating and cooling system to regulate high-voltage battery temperature and help maximize the performance of the high-voltage battery.

Note: The high-voltage battery does not require regular service maintenance.

Can you charge your EV during off-peak hours only?

YES! Using the FordPass app, you can create a schedule for your EV charging. Please see the video explaining how

Will I need to download the FordPassTM App when I purchase Mustang Mach-E

Yes. The FordPass App will be a vital tool for owners of Mustang Mach-E. The FordPass App will allow owners to monitor the vehicle’s charge status, precondition the vehicle, use Phone As A Key, locate chargers, etc.

What happens at the vehicle’s end of life? Can the batteries be recycled?

The batteries are recyclable. Ford will handle in-warranty battery returns and will provide recycling options for out-of-warranty batteries. Ford is also working with other OEMs for secondary-market opportunities.

Our EV warranties will give you peace of mind:

  • Unique Electric Components: the battery is covered for 8 years or 160,000 km, whichever comes first, retaining a minimum of 70% (of its original capacity) over that period.
  • Basic: 3 years / 60,000 km
  • Powertrain: 5 years / 100,000 km (non-high-voltage components)
  • Safety Restraint System: 5 years / 100,000 km
  • Corrosion (perforation only): 5 years / unlimited km
  • Roadside Assistance Program: 5 years / 100,000 km

What is the maintenance schedule for EV’s?

ServiceCommon Op CodeLabour TimeMileage (km)Interval (months)Subsequent IntervalBG Part#Description
Vehicle Report Card maintenanceEV10.5N/A6Every 6 monthsVRC & required maintenance
VRC (QC2) and tire rotationEV20.910,0006Every 10k/6 monthsVRC & required maintenance
VRC (QC3), check brakes, inspect cabin filterEV31.420 – 30,00012Every 25k/12 monthsVRC & required maintenance
VRC (QC3), check brakes, flush brake fluidEV362.336Every 36 monthsVRC & required maintenance
Brake Service24C,241.230,00018As RequiredDisassemble brakes – clean & lube
Wiper BladesWB030,00018Every 12 monthsOE Wiper Blades
Cabin Air Filter850.330,00024Every 30k/2 years
Alignment33, 311.450,00024As Required
Battery ServiceE610.450,00024Every 50k/2 years8800
Brake Fluid Service21C,21160,00036Every 60k/36 months84132MDot 5 Brake Fluid
Automatic Transmission Service – 2 Drive UnitsE70C, E70F0.5, 1.0100,00060Every 100k/5 yearsDrain and refill drive units
Cooling System ServiceE82TBD160,00096Every 160k/5 years6830Cleaner, SuperCool, Sealer